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Health Care Associate III - Member Services

  • California, San Jose

  • 05/14/2026

  • Contract

  • Active

Job Description:

  • Job Summary  

    • The Healthcare Associate III plays a vital role in supporting clinic operations by assisting with patient scheduling, data collection, and administrative care coordination in a community health setting.
    • This position helps facilitate healthcare access, supports clinical teams, and enhances patient care routines to ensure efficient clinic workflow and improved patient experiences.

    Key Responsibilities

    • Provide administrative support including patient appointment scheduling, data entry, and records management
    • Assist healthcare providers with clinical coordination to ensure smooth clinic operations
    • Support outreach initiatives as needed
    • Experience with medical records.
    • Serve as a liaison between patients and medical staff to improve access and care quality
    • Maintain confidentiality and adhere to clinic policies and procedures
    • Participate in team meetings, training sessions, and other clinic activities as assigned

    Required Qualifications

    • High school diploma or equivalent
    • Strong organizational and administrative skills
    • Ability to work collaboratively in a healthcare team environment
    • Excellent communication and interpersonal skills
    • Attention to detail with the ability to manage multiple tasks
    • Minimum of 2 years of recent experience in the specialty within the past 2 years

    Preferred Qualifications (if any)

    • Prior experience in a healthcare or community health setting
    • Familiarity with patient scheduling systems and electronic health records (EHR)
    • Experience in patient outreach or care coordination

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