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Medical Assistant

  • California, Los Gatos

  • 08/28/2025

  • Contract

  • Active

Job Description:

  • Description:
    Administrative Duties:
    • Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians.
    • Schedules and edits patient physician appointments for new and returning patients.
    • Schedules consultations with other clinics or physicians as needed.
    • Greets patients and request that patients and visitors be seated in the waiting room and communicate unexpected delays as needed.
    • Collects patient demographic and insurance data.
    • Determines and documents need for signatures for conditions of registration.
    • Identifies and obtains services requiring authorization and appropriate process for the payer type.
    • Informs new and returning patients of authorization and payment.
    • Collects and posts co-pays.
    • Obtains required signatures.
    • Maintains records in accordance with guidelines.
    • Files and retrieves chart documents.
    • Prints and uses scheduling reports.
    • Retrieves and prepares patients charts.

    Clinical Duties:
    • Prepares the necessary equipment and supplies for exam.
    • Maintains inventory of supplies in examination rooms, replenishes as required.
    • Maintains clean and orderly exam rooms, hallways and work areas.
    • Escorts patient to exam room; measures and records vital signs.
    • Prepares patient for examination or treatment and performs routine screening tests.
    • Explains treatment procedures to patients.
    • Reports patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel.
    • Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards.
    • Assists physicians with procedure set-ups, patient procedures and examinations.
    • Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse.
    • Collects and sends specimens to appropriate labs for testing per protocol.
    • Processes requests for prescription refills according to established practice.

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