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Medical Assistant

  • Massachusetts, South Weymouth

  • 08/29/2025

  • Contract

  • Active

Job Description:

  • Job Summary:
    The Medical/Practice Assistant (MA/PA) is a crucial member of the healthcare team, accountable for providing patient care as assigned by a Licensed Independent Provider (LIP: MD, NP, PA), a Licensed Practical Nurse (LPN), or a Registered Nurse (RN). The MA/PA participates in both direct and indirect patient care, health maintenance, patient education, collaborative planning, and rehabilitation. Additionally, the MA/PA will provide administrative support to ensure a seamless patient experience. They may also be present in secure medication storage areas and have incidental access to medications.
    Monday through Friday, 7:30am to 4pm.

    Key Responsibilities:
    • Clinical Duties:
    • Demonstrate enthusiasm and engagement in contributing to the care delivery needs of patients and families.
    • Foster an inclusive environment that promotes patient- and family-centered care for a diverse community.
    • Accept patient care assignments within the scope of training and current standards of practice.
    • Collaborate with the LIP, LPN, or RN to gather data for assessing, planning, and evaluating care.
    • Participate as a member of the healthcare team, contributing to a supportive and therapeutic environment aimed at achieving patient goals.
    • Accurately obtain vital signs, assess the patient's health status, administer care within scope of practice, and document in the electronic health record (EHR).
    • Perform routine tests such as electrocardiograms, vision/hearing screenings, and collect specimens for lab tests.
    • Participate in team-based care and patient education initiatives to support the health and wellness of patients.
    • Reinforce patient education and instructions provided by the LIP, LPN, or RN.
    • Participate in quality improvement initiatives and compliance readiness activities.
    • Assist with prescription management, including pending new prescriptions, renewals, prior authorizations, and medication reconciliation.
    • Follow approved clinical guidelines to send orders for radiology, lab tests, and other care needs requiring LIP authorization.

    Administrative Duties:
    • Answer and transfer telephone calls professionally and efficiently.
    • Schedule and register patients for appointments or procedures, confirm appointments, and prepare necessary documentation for patient visits.
    • Verify patient information upon arrival and ensure all necessary forms are completed.
    • Complete and submit billing/fiscal information after each visit, including collecting co-payments and daily reconciliation.
    • Assist with special projects as directed and support training and orientation for new staff.
    • Maintain patient privacy and confidentiality according to HIPAA guidelines.
    • Utilize organizational resources effectively, including time management, supplies, equipment, and other assets.
    • Assist with front-end operations, including check-in/out, handling scripts, and managing prior authorizations.

    Perform other duties as assigned.
    Required Qualifications:
    • Previous experience in a medical assistant or similar healthcare role preferred.
    • Strong knowledge of front-end operations, including patient check-in/check-out, prescription management, and prior authorizations.
    • Excellent communication skills, both verbal and written, with the ability to interact professionally with patients, families, and healthcare teams.
    • Proficiency with electronic health records (EHR) systems and general office equipment.
    • Ability to maintain confidentiality and comply with HIPAA regulations.
    • Strong organizational skills with attention to detail and ability to multitask.
    Preferred Qualifications:
    • Certification as a Medical Assistant (CMA, RMA) or similar credentials is preferred.
    • Experience with scheduling and billing systems is a plus.
    Certifications:
    • Medical Assistant certification (preferred).
    • CPR certification (preferred).

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