Job Summary
We are seeking a Claims, Litigation and Insurance Manager to oversee litigation and insurance portfolios within a healthcare environment. This role is responsible for managing litigation support activities, coordinating discovery processes, supporting insurance program administration, and serving as a liaison between legal counsel, outside attorneys, and internal stakeholders. The ideal candidate will have strong litigation support experience, knowledge of healthcare and insurance-related legal processes, and the ability to manage sensitive and confidential matters effectively.
Work Environment: In-office position
Key Responsibilities
- Manage and maintain litigation and insurance case portfolios including medical malpractice, labor and employment, class action, and general corporate cases
- Create, organize, and maintain electronic and physical case files and related documentation
- Coordinate litigation discovery activities including interrogatories, document production, requests to admit, and electronic information collection
- Serve as liaison between outside counsel, legal teams, and organizational leadership
- Manage and process invoices related to legal and litigation consulting services
- Collect, organize, and provide information requested by law firms and legal counsel
- Coordinate witness interviews, depositions, settlement conferences, mediations, arbitrations, and trial-related activities
- Monitor litigation calendars, schedules, and deadlines to ensure compliance
- Support procurement and renewal of insurance programs, including excess insurance coverage
- Administer related insurance programs such as certificates of insurance and driver-related programs
- Conduct legal research and prepare summaries or outlines of deposition transcripts as directed
- Manage subpoenas for records, depositions, and trial attendance
- Conduct and summarize internal interviews and case-related fact gathering activities
- Maintain confidentiality and exercise sound judgment in handling sensitive legal matters
- Respond to credentialing requests from internal and external stakeholders
- Prepare documentation, reports, and case updates for legal leadership
- Support additional legal and risk management activities as assigned
Required Qualifications
- Bachelor’s degree or Associate-level Paralegal Certificate
- Minimum of 5 years of experience supporting attorneys in litigation matters within a law firm or in-house legal environment
- OR
- Minimum of 3 years of litigation support experience combined with a paralegal certification from an ABA-accredited program
- Strong understanding of litigation processes and discovery procedures
- General knowledge of California and Federal court rules related to discovery
- Experience supporting medical malpractice, insurance defense, labor and employment, or corporate litigation matters
- Strong organizational, time management, and prioritization skills
- Ability to maintain a high degree of confidentiality and professionalism
- Strong written and verbal communication skills
- High attention to detail and accuracy
- Proficiency with Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint
- Ability to work independently and collaboratively across multiple organizational levels
- Understanding of healthcare-related terminology and legal documentation
Preferred Qualifications
- Paralegal Certification from an ABA-accredited program
- Experience within a corporate in-house legal department or law firm
- Experience with insurance defense or insurance coverage matters
- Experience supporting healthcare-related litigation and risk management activities