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Registered Nurse - EPIC Super User

  • Rhode Island, Wakefield

  • 08/05/2025

  • Contract

  • Active

Job Description:

  • Job Summary
    The RN EPIC Super User role is designed for experienced clinical professionals who have hands-on expertise with the EPIC electronic medical record (EMR) system. This position supports healthcare teams by providing advanced knowledge of EPIC functionality, workflow optimization, and user assistance. While a current RN license is not required, candidates must have a nursing background and recent experience using EPIC.

    Key Responsibilities
    1. Provide frontline support to clinical staff during EPIC implementation, go-live, and optimization phases.
    2. Assist users with system navigation, workflow questions, and real-time troubleshooting.
    3. Act as a liaison between clinical end-users and the IT/training team to communicate system issues and user feedback.
    4. Reinforce training and workflow standardization across departments.
    5. Participate in system testing, validation, and updates as needed.
    6. Support documentation improvement initiatives by promoting best practices in EPIC usage.
    7. Assist with onboarding and mentoring new users during transition or training periods.

    Required Qualifications
    1. Minimum of 1 year of direct hands-on experience using the EPIC EMR system.
    2. Must have been an EPIC user within the last 3 years.
    3. Registered Nurse (RN) background required.
    4. Strong understanding of clinical workflows and healthcare operations.

    Preferred Qualifications
    1. Previous experience serving as an EPIC Super User or Trainer.
    2. Familiarity with multiple EPIC modules (e.g., Inpatient, Ambulatory, ED, etc.).

    Certifications
    1. No active RN license or certifications are required for this role.
    2. No Rhode Island licensure is required.


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