Job Duties: 

• Provides support to all Cardiology check-in and check out areas.
• Greet and check in the patients. Direct patients and coordinates future appointments.
• Answers the phones.
• Processes requests for information/medical records according to guidelines. 
• Schedules internal and external appointments.
• Obtains insurance authorizations as needed.
• Demonstrates and provides exemplary customer service that is friendly and helpful.
• Works closely with administrative and clinical staff. 

Requirements:

• High school graduate or equivalent with minimum two years medical office experience; preferably cardiology related experience.
• Proficiency in verbal and written communication.
• Ability to handle confidential and potentially sensitive information.
• Strong computer and telephone skills.
• Must demonstrate ability to communicate effectively, problem solve, get along with others, and confront issues appropriately.