Job Summary
We are seeking a professional and detail-oriented Medical Secretary to provide administrative support in a healthcare office setting. This role involves managing patient interactions, handling scheduling, and ensuring smooth front-office operations to support both patients and providers.
Key Responsibilities
- Answer phones and respond to patient inquiries in a courteous and professional manner.
- Greet patients upon arrival and assist with check-in and check-out procedures.
- Update and maintain accurate patient demographic information.
- Schedule appointments and coordinate patient flow.
- Support providers and staff with administrative tasks as assigned.
- Ensure compliance with office policies, procedures, and confidentiality standards.
- Maintain a clean and organized front desk environment.
Required Qualifications
- High school diploma or equivalent.
- Prior experience in an administrative or office support role, preferably in healthcare.
- Strong communication and interpersonal skills.
- Proficiency in scheduling systems and basic computer applications (Microsoft Office or similar).
- Ability to multitask and manage patient interactions efficiently.
- Must have at least 2 years of recent experience in the specialty within the past 2 years.
Preferred Qualifications (if any)
- Experience working in a medical office or clinic setting.
- Familiarity with electronic medical record (EMR) systems.
- Knowledge of medical terminology.
Certifications (if any)
- None required; administrative or healthcare-related certifications are a plus.