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Medical Secretary

  • Massachusetts, Boston

  • 12/16/2025

  • Contract

  • Active

Job Description:

  • Job Summary
    We are seeking a professional and detail-oriented Medical Secretary to provide administrative support in a healthcare office setting. This role involves managing patient interactions, handling scheduling, and ensuring smooth front-office operations to support both patients and providers.

    Key Responsibilities
    1. Answer phones and respond to patient inquiries in a courteous and professional manner.
    2. Greet patients upon arrival and assist with check-in and check-out procedures.
    3. Update and maintain accurate patient demographic information.
    4. Schedule appointments and coordinate patient flow.
    5. Support providers and staff with administrative tasks as assigned.
    6. Ensure compliance with office policies, procedures, and confidentiality standards.
    7. Maintain a clean and organized front desk environment.

    Required Qualifications
    1. High school diploma or equivalent.
    2. Prior experience in an administrative or office support role, preferably in healthcare.
    3. Strong communication and interpersonal skills.
    4. Proficiency in scheduling systems and basic computer applications (Microsoft Office or similar).
    5. Ability to multitask and manage patient interactions efficiently.
    6. Must have at least 2 years of recent experience in the specialty within the past 2 years.

    Preferred Qualifications (if any)
    1. Experience working in a medical office or clinic setting.
    2. Familiarity with electronic medical record (EMR) systems.
    3. Knowledge of medical terminology.

    Certifications (if any)
    • None required; administrative or healthcare-related certifications are a plus.

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