Role Overview
Administrative Coordinator play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations.
Support responsibilities may include:
· Provides Departmental support by performing receptionist and clerical duties
· Scheduling patient appointments
· Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed
· Referral management and health insurance payor review.
· Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information
· New patient coordination
· Other special projects and administrative tasks that are assigned
Qualifications
Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, this role is the opportunity for you. We are looking for well-rounded professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, and genuine passion for the work.
· High School graduate or equivalent required
· Associate's degree preferred
· A minimum of two years of medical office experience preferred
MUST HAVES
Previous front desk/ customer service experience in healthcare, previous experience working with surgeons/ clinical scheduling is preferred
epic experience is preferred/ electronic health record experience