Job Summary
We are seeking a Registered Nurse to provide phone triage support for our OBGYN practice. This role focuses on patient communication, appointment scheduling, and clinical support via telephone, with little to no in-person patient interaction.
Key Responsibilities
- Conduct telephone triage for OBGYN patients, assessing needs and providing guidance
- Schedule patient appointments efficiently and accurately
- Communicate with patients regarding care instructions and follow-up requirements
- Collaborate with physicians and clinical staff to ensure continuity of care
- Maintain accurate documentation of patient interactions and scheduling activities
Required Qualifications
- Current Registered Nurse (RN) license
- Prior experience in phone triage within a healthcare setting
- Excellent verbal communication and customer service skills
- Ability to work effectively in a back-office environment with minimal direct patient contact
- Must have at least 2 years of recent experience in the specialty within the past 2 years.
Preferred Qualifications (if any)
- Experience in women’s health or OBGYN practices
- Familiarity with electronic medical record systems
Certifications (if any)
- Current RN licensure (required)
- CPR/BLS certification (preferred)