Job Summary
The Medical Secretary provides administrative support to ensure efficient patient flow and accurate record management within the healthcare facility. This role involves patient check-in and check-out, insurance verification, appointment scheduling, and communication management. Proficiency with Epic is essential for success in this position.
Key Responsibilities
- Check in and check out patients, ensuring accurate documentation and smooth transitions.
- Verify insurance information and update patient records accordingly.
- Answer phones, take messages, and route calls appropriately.
- Schedule patient appointments and manage calendar availability.
- Maintain confidentiality and compliance with healthcare regulations.
Required Qualifications
- Proven experience in a medical office or healthcare administrative role.
- Strong organizational and communication skills.
- Ability to multitask and manage patient interactions professionally.
- Proficiency in Epic (mandatory).
Preferred Qualifications (if any)
- Experience with other electronic health record (EHR) systems.
- Familiarity with medical terminology and insurance processes.
- Customer service background in a healthcare setting.
Certifications (if any)
- Certification in medical office administration or healthcare support (preferred but not required).