Job Summary
We are seeking a detail-oriented Administrative Support professional to ensure smooth daily operations within our office. This role involves managing schedules, supporting providers, and maintaining a welcoming environment for both patients and staff.
Key Responsibilities
- Manage scheduling, scanning, and follow-up for appointments and re-scheduling
- Handle billing and insurance processes with accuracy
- Monitor patient feedback and assist with outreach as needed
- Perform front-of-house duties including check-in/check-out, insurance verification, copay collection, and paperwork tasks
- Provide ad hoc support to in-office providers and manage desktop operations
- Execute opening and closing duties daily, ensuring office upkeep
- Maintain the look and feel of patient and employee-facing spaces
- Restock supplies in waiting rooms, exam rooms, and restrooms
- Organize and maintain office resources
Required Qualifications
- Minimum of 12 months of relevant work experience in customer service
- Ability to multitask effectively in a fast-paced environment
- Strong communication skills with patients and clinical staff
- Must have at least 2 years of recent experience in the specialty within the past 2 years.
Preferred Qualifications (if any)
- Prior experience in healthcare or medical office settings
Certifications (if any)
- None required
Additional Information
- No onsite parking available; office is accessible via MTA