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Health Care Associate III - Member Services

  • California, San Jose

  • 04/15/2026

  • Contract

  • Active

Job Description:

  • Job Summary  
    The Healthcare Associate I plays a vital role in supporting clinic operations by assisting with patient scheduling, data collection, and administrative care coordination in a community health setting. This position helps facilitate healthcare access, supports clinical teams, and enhances patient care routines to ensure efficient clinic workflow and improved patient experiences.

    Key Responsibilities
    1. Provide administrative support including patient appointment scheduling, data entry, and records management
    2. Assist healthcare providers with clinical coordination to ensure smooth clinic operations
    3. Support outreach initiatives as needed
    4. Serve as a liaison between patients and medical staff to improve access and care quality
    5. Maintain confidentiality and adhere to clinic policies and procedures
    6. Participate in team meetings, training sessions, and other clinic activities as assigned

    Required Qualifications
    1. High school diploma or equivalent
    2. Strong organizational and administrative skills
    3. Ability to work collaboratively in a healthcare team environment
    4. Excellent communication and interpersonal skills
    5. Attention to detail with the ability to manage multiple tasks
    6. Minimum of 2 years of recent experience in the specialty within the past 2 years

    Preferred Qualifications (if any)
    1. Prior experience in a healthcare or community health setting
    2. Familiarity with patient scheduling systems and electronic health records (EHR)
    3. Experience in patient outreach or care coordination

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