Job Summary  

• A Community Health Worker (CHW) at Client in San Jose acts as a vital bridge between the local community and the healthcare system.
• They focus on outreach, care coordination, patient education, and connecting vulnerable residents to crucial medical and social services.

Key Responsibilities

• Patient Navigation: Help patients navigate health plans, schedule appointments, and coordinate transportation or interpreters.
• Outreach & Education: Participate in local health fairs and community events to promote BACH services and provide resources on preventative care, nutrition, and hygiene.
• Needs Assessment & Enrollment: Screen patients to determine eligibility for public benefit programs and assist with the enrollment process.
• Care Coordination: Serve as an advocate and liaison between primary care, clinical staff, and social services (e.g., housing or food assistance).
• Documentation: Log patient interactions, surveys, and follow-ups in Electronic Health Record (EHR) systems while maintaining strict confidentiality.

Required Qualifications

• High school diploma or GED equivalent. Experience in public benefit enrollment or completion of formal CHW certification is typically preferred.
• Excellent communication, a trusted presence in the local community, and proficiency with Microsoft Office.
• Often requires bilingual capabilities (such as Spanish or Vietnamese) to serve San Jose's diverse populations effectively