Job Summary
The Registered Nurse (RN) – Utilization Review is responsible for evaluating the medical necessity and appropriateness of outpatient services to ensure quality and cost-effective patient care. This position involves applying evidence-based clinical guidelines and organizational criteria to review cases, support care management decisions, and collaborate with providers and medical directors regarding determinations and potential denials.
Key Responsibilities
- Conduct utilization review for outpatient services using MCG guidelines, Client and Local Coverage Determination (LCD) criteria.
- Assess medical records and clinical documentation to determine medical necessity, level of care, and compliance with established criteria.
- Refer complex or questionable cases to the Medical Director for further review and potential denial consideration.
- Document all review activities accurately and in accordance with departmental and regulatory standards.
- Communicate with providers, case managers, and other departments to ensure continuity of care and appropriate service utilization.
- Participate in departmental meetings, audits, and quality improvement initiatives.
- Float to other departments as needed to support operational demands.
Required Qualifications
- Active Registered Nurse (RN) license in the state.
- Bachelor of Science in Nursing (BSN) degree.
- Strong knowledge of medical necessity criteria, managed care processes, and utilization management guidelines.
- Excellent analytical, critical thinking, and communication skills.
Preferred Qualifications (if any)
- Previous insurance or utilization review experience.
- Familiarity with MCG (Milliman Care Guidelines), Client), and LCD criteria.
- Experience with electronic health records and case management systems.
Certifications (if any)
- Basic Life Support (BLS) certification – required.
- Certified Case Manager (CCM) or Utilization Review Certification (CPUR, CPUR-CM) – preferred.