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JOB SUMMARY
We are seeking an experienced IT Portfolio Transformation Lead to drive the adoption and disciplined execution of the IT Transformation Management Office (TMO) operating model and governance framework. This role is a hands-on transformation leadership position, focused on embedding ServiceNow Strategic Portfolio Management (SPM) as the IT system of record. The selected candidate will ensure consistency and rigor across IT demand intake, portfolio prioritization, planning, and delivery execution. This is not a traditional PMO role. The ideal candidate will bring strong transformation experience, with the ability to drive change, enforce governance discipline, and elevate IT portfolio execution maturity across a complex IT organization.

Key Responsibilities
Drive adoption of the IT TMO operating model and governance framework
Embed and scale ServiceNow SPM as the enterprise IT portfolio system of record
Establish consistent processes for:
IT demand intake
Portfolio prioritization
IT planning and delivery execution
Enforce governance, transparency, and accountability across IT initiatives
Lead portfolio prioritization and scenario planning, including annual planning cycles
Drive large-scale IT transformation initiatives and organizational change
Partner with cross-functional stakeholders to improve portfolio execution maturity
Ensure disciplined execution of portfolio governance and decision-making frameworks

Required Qualifications
Strong experience in IT Portfolio/Program Management (PPM)
Expertise in portfolio prioritization, including scenario planning and annual planning
Proven experience driving IT transformation / TMO initiatives
Strong background in governance, demand management, and portfolio prioritization
Hands-on experience with ServiceNow SPM adoption
Experience in change management and organizational adoption
Exposure to large-scale IT operating model transformations
Excellent communication and stakeholder management skills