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SAP S/4HANA Public Cloud Service Management Consultant

  • California, Pleasanton

  • 08/27/2026

  • Contract

  • Active

Job Description:

  • Job Summary
    The SAP S/4HANA Public Cloud – Service Management Consultant will provide functional consulting and hands-on configuration support for SAP Service Management and S/4HANA Service solutions. The role will focus on service processes, organizational structures, site-specific configuration, requirements gathering, testing, and implementation activities while working independently with business and technical stakeholders.

    Key Responsibilities
    • Configure and support SAP Service Management and S/4HANA Service functionality in SAP S/4HANA Public Cloud environments.
    • Configure enterprise and organizational structures based on business requirements.
    • Perform site-specific and manual SAP configuration activities.
    • Configure and support Service Orders, Service Contracts, and Service Notifications.
    • Support Warranty, Repair/Refurbishment, Service Billing, and RRB processes.
    • Conduct requirements gathering sessions and facilitate business workshops.
    • Translate business requirements into functional designs and SAP configuration solutions.
    • Execute functional testing, support integration testing, and assist with user acceptance testing.
    • Support implementation activities, issue resolution, and configuration troubleshooting.
    • Work independently with business stakeholders and project teams to deliver Service Management solutions.

    Required Qualifications
    • Strong hands-on experience with SAP Service Management / S/4HANA Service.
    • Hands-on experience with SAP S/4HANA Public Cloud.
    • Strong configuration experience with enterprise and organizational structures.
    • Experience performing site-specific and manual SAP configuration.
    • Strong experience with Service Orders, Service Contracts, and Service Notifications.
    • Experience with Warranty, Repair/Refurbishment, Service Billing, and RRB processes.
    • Strong functional consulting and requirements-gathering experience.
    • Experience conducting business workshops and translating requirements into functional solutions.
    • Strong experience with functional testing and implementation activities.
    • Ability to work independently and provide hands-on configuration support

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