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SuccessFactors Consultant

  • North Carolina, Greensboro

  • 06/16/2026

  • Contract

  • Active

Job Description:

  • Job Summary
    The SuccessFactors Consultant will support the IT HR domain with a primary focus on the SuccessFactors SaaS platform, including the Benefits, Employee Central, Recruiting, and Onboarding modules. This role serves as a key liaison between business stakeholders and technical teams, translating business requirements into system configurations and technical solutions. The consultant will support U.S.-based activities while collaborating with global teams to deliver and maintain HR technology solutions.

    Key Responsibilities
    • Support the implementation and ongoing enhancement of the SuccessFactors Benefits module within the United States.
    • Serve as the primary point of contact for business stakeholders regarding application requirements and solution design.
    • Gather, analyze, and translate business requirements into technical configurations and system solutions.
    • Configure and parameterize SuccessFactors modules to meet business and operational requirements.
    • Support application maintenance, issue resolution, and continuous improvement initiatives.
    • Facilitate application changes and enhancements while ensuring system stability and performance.
    • Collaborate with Product Owners, Product Managers, Solution Architects, and other stakeholders to develop and support HR applications.
    • Partner with global teams to support application development, implementation, and knowledge sharing initiatives.
    • Lead workshops, requirement-gathering sessions, and stakeholder discussions.
    • Organize and facilitate knowledge transfer sessions to promote collaboration and team development.
    • Support testing, validation, and deployment activities related to SuccessFactors enhancements and implementations.
    • Ensure solutions align with organizational standards, business objectives, and HR process requirements.

    Required Qualifications
    • Proven experience as a SuccessFactors Consultant supporting HR technology solutions.
    • Extensive experience with the SuccessFactors Benefits module.
    • Experience configuring onboarding plans, workflows, business rules, customizations, and Role-Based Permissions (RBPs).
    • Strong knowledge of the SuccessFactors Employee Central HRIS module.
    • Familiarity with SuccessFactors Recruiting, Onboarding, and Compensation modules.
    • Ability to translate business requirements into technical configurations and system solutions.
    • Experience supporting application management, configuration, and maintenance activities.
    • Experience leading workshops and facilitating stakeholder discussions.
    • Strong understanding of HR business processes and SaaS-based HR platforms.
    • Ability to manage stakeholder expectations and communicate effectively across business and technical teams.
    • Experience collaborating with global teams and supporting international business operations.
    • Strong analytical, problem-solving, and communication skills.

    Preferred Qualifications
    • Experience supporting global SuccessFactors implementations and enhancements.
    • Experience working within large enterprise HR environments.
    • Knowledge of HR technology best practices and governance processes.
    • Experience supporting cross-functional teams in Agile or hybrid delivery environments.
    • Familiarity with HR data management, compliance, and reporting processes.

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