JOB SUMMARY
Provide strategic business analysis expertise to identify, prioritize, structure, and solve complex problems. Act as a Subject Matter Expert for business and strategic needs, facilitating stakeholder collaboration and driving organizational transformation initiatives.

Key Responsibilities
• Utilize analytical skills and judgment to identify, prioritize, structure, and solve complex problems.
• Collaborate closely with customers to understand and define enterprise goals and objectives.
• Contribute to sprint planning and estimation by highlighting dependencies, constraints, and business impact.
• Serve as the primary point of contact for the customer, acting as a Subject Matter Expert for business and strategic needs.
• Apply Business Analysis knowledge areas effectively to address business problems.
• Analyze business needs and solutions, devise strategies, and facilitate effective stakeholder collaboration.
• Validate and verify information to identify solution options that meet business needs.
• Align designed and delivered solutions with stakeholder needs.
• Establish and implement effective requirement creation and management practices.
• Champion requirements elicitation using proven techniques such as interviews, document analysis, workshops, surveys, and use cases.
• Define the solution approach, identify business improvement opportunities, allocate requirements, and develop design options.
• Define software quality attributes, external interfaces, constraints, and other non-functional requirements.
• Monitor the market for technologies and processes to manage business analysis information.
• Develop training materials and guidance for stakeholders to improve their efficiency with business analysis tools.
• Coordinate with large or multiple teams across functions, issues, locations, and time zones.
• Develop a network of Subject Matter Experts (SMEs) both internally and externally.
• Develop innovative approaches for using new tools, templates, and processes.
• Develop engagement strategies to support organizational transformation and drive transformational programs.

Required Qualifications
• Analytical, organizational, and problem-solving skills.
• Strong behavioral characteristics, including ethics, accountability, trustworthiness, organization, time management, and adaptability.
• Excellent business knowledge relevant to the operating environment.
• Proficient communication skills, including adapting communication styles and techniques, and exceptional listening skills.
• Effective interaction skills, including the ability to relate, cooperate, and communicate with diverse stakeholders, and proven negotiation and conflict resolution abilities.
• Good working knowledge of software applications and tools for communication and collaboration, requirement artifact creation, modeling, issue tracking, prototyping, simulation, and requirements management technologies.
• Advanced knowledge of various Business Analysis techniques, including but not limited to: Brainstorming, Business Cases, Document Analysis, Business Rules Analysis, Prototyping, Data Mining, Estimation, Financial Analysis, Functional Decomposition, Interviews, Process Analysis and Modelling, Risk Analysis and Management, Surveys, Workshops, Mind Mapping, Scope Modelling, Stakeholder Maps, Metrics and KPIs, Benchmarking & Market Analysis, Interface Analysis, Data Flow Diagrams, Use Cases, User Stories, Backlog Management, Prioritization, Acceptance/Evaluation Criteria, Business Model Canvas, Concept Modelling, SWOT Analysis, Organizational Modelling, and Vendor Assessment.

Preferred Qualifications
• Strategist expertise level in various BA knowledge areas (recommended by IIBA or other professional organizations).
• Expertise in developing process flow diagrams, use cases, current/future state diagrams, and functional/technical requirements in the form of user stories.
• Good understanding of Software Development Life Cycle (SDLC) and methodologies.
• Experience in mentoring junior business analysts.

Certifications
• None specified.