JOB SUMMARY
The Guidewire Quality Analyst (ClaimCenter) is responsible for ensuring the quality and functionality of the ClaimCenter platform through comprehensive testing. This role involves end-to-end functional testing, scenario-based validation, financial and compliance testing, integration and data validation, defect management, and participation in Agile ceremonies. The analyst will support SIT/UAT cycles, maintain test documentation, and act as a quality advocate for ClaimCenter solutions.

Key Responsibilities
1. Perform End-to-End ClaimCenter Functional Testing across the full lifecycle from FNOL through claim closure.
2. Validate claim, exposure, incident, and coverage behavior across supported lines of business.
3. Ensure system behavior aligns with documented functional requirements and ClaimCenter standards.
4. Design and execute scenario-based test cases, including positive, negative, and edge-case scenarios.
5. Validate exception handling, boundary conditions, and alternate claim paths.
6. Identify gaps in functional coverage and proactively raise quality risks.
7. Validate financial transactions, including loss vs. expense classification and downstream financial impacts.
8. Identify defects with potential regulatory, audit, or compliance risk.
9. Validate integrations between ClaimCenter and enterprise systems.
10. Perform data validation using SQL queries, read-replica access, or reporting views.
11. Confirm data accuracy, completeness, and consistency across ClaimCenter and downstream systems.
12. Log high-quality defects with clear reproduction steps, expected vs. actual results, and business impact.
13. Partner with developers and BSAs to support root-cause analysis and defect resolution.
14. Re-test fixes to confirm resolution and prevent regression.
15. Participate in Agile ceremonies including stand-ups, refinement, planning, and review.
16. Test stories within sprint timelines and provide timely feedback.
17. Communicate testing progress, risks, and blockers clearly and proactively.
18. Support System Integration Testing (SIT) and User Acceptance Testing (UAT) cycles.
19. Partner with business users during UAT to validate expected outcomes and clarify defects.
20. Ensure traceability between requirements, test cases, and defects.
21. Maintain test cases, test data, and execution results.
22. Contribute to test plans, coverage summaries, and release readiness assessments.
23. Ensure test artifacts are current, accurate, and auditable.
24. Support release readiness activities, including final validation and go-live checks.
25. Participate in post-deployment validation and stabilization efforts.
26. Assist with regression testing for defect fixes and enhancements.
27. Act as a quality advocate for ClaimCenter solutions.
28. Proactively identify systemic quality issues and recommend improvements.
29. Share testing insights and lessons learned with the broader team.

Required Qualifications
- Strong functional knowledge of ClaimCenter end-to-end claim processing.
- Hands-on experience validating core ClaimCenter functionality across multiple environments.
- Demonstrated claims domain expertise for validating ClaimCenter behavior and outcomes.
- Experience designing scenario-based test cases that validate ClaimCenter business behavior.
- Ability to validate ClaimCenter data accuracy across integrations and downstream reporting systems.
- Experience testing ClaimCenter financial transactions with attention to compliance and audit risk.
- Proven experience operating as a ClaimCenter QA Analyst within Agile or SAFe delivery teams.
- Ability to clearly articulate defects, risks, and test results to both technical and business audiences.
- Experience supporting SIT/UAT and release readiness for ClaimCenter implementations.

Preferred Qualifications
- Guidewire Certified Specialist or above - QA Tester

Certifications
- Guidewire Certified Specialist or above - QA Tester