Job Summary
The Senior Automation PKI Ops Engineer will support PKI operations while helping automate manual processes within the PKI and Certificate Lifecycle Management (CLM) space. This hands-on role will manage daily work through Jira, execute certificate-related activities, troubleshoot scripts, support engineering teams, and progressively improve operational processes through PowerShell and Python scripting and automation.
Key Responsibilities
• Process daily PKI operational work through Jira, including request intake, validation, and execution.
• Review and interpret incoming requests to ensure accuracy and completeness.
• Execute certificate-related tasks using manual processes, application UIs, PowerShell, and Python scripting.
• Modify and execute scripts with appropriate inputs to support operational activities.
• Troubleshoot failed scripts and understand script execution flows.
• Support and collaborate with engineering teams to align operational processes.
• Identify opportunities to improve and automate manual PKI processes.
• Document operational procedures and process improvements.
• Gradually reduce manual work through increased scripting and automation.
Required Qualifications
• Strong understanding of PKI concepts, including certificate structure, certificate lifecycle, Extended Key Usages (EKUs), and validation criteria.
• Experience with PowerShell and/or Python scripting, including the ability to modify and execute existing scripts.
• Experience with REST APIs, including token-based and certificate-based authentication.
• Understanding of programmatic credential retrieval.
• Familiarity with Jira for ticketing and workflow management.
• Familiarity with Confluence for technical documentation.
• Experience with Active Directory, including nested permissions and logical access models.
• Ability to independently read and interpret technical documentation.
• Strong operational mindset with attention to accuracy and process execution.
Preferred Qualifications
• Experience with Venafi for certificate management.
• Strong automation mindset with the ability to identify manual processes, break them into logical steps, and convert them into scriptable workflows.
• Experience working in a Managed Service Provider (MSP) environment.