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Salesforce Admin

  • Uttar Pradesh, Noida

  • 02/02/2026

  • Full Time

  • Active

Job Description:

  • Job Summary
    The Salesforce Administrator will be responsible for managing, configuring, and optimizing Salesforce environments across Sales Cloud, Service Cloud, or Experience Cloud. 
    This role involves overseeing system functionality, supporting users, implementing automation, and ensuring data quality. 
    The position requires strong technical capability, attention to detail, and the ability to collaborate with cross-functional teams to deliver scalable CRM solutions.

    Key Responsibilities
    • Manage and configure Salesforce environments, including user setup, profiles, roles, permission sets, and security settings.
    • Implement and maintain automation tools such as Flows, Validation Rules, and Reports & Dashboards.
    • Support case management, territory management, and other Salesforce operational processes.
    • Ensure data integrity through regular audits, data imports, and validations.
    • Collaborate with cross-functional teams to gather requirements and translate business needs into Salesforce solutions.
    • Troubleshoot system issues and provide ongoing support to users.
    • Assist in integration-related activities such as email-to-case, web-to-lead, and connected app configurations.
    • Document processes, configurations, and best practices.

    Required Qualifications
    • 4–7 years of experience as a Salesforce Administrator in Sales Cloud, Service Cloud, or Experience Cloud.
    • Strong understanding of Salesforce data model, security model, and automation tools.
    • Experience with user management, case management, and territory management.
    • Familiarity with basic integrations involving email-to-case, web-to-lead, and connected apps.
    • Strong analytical and problem-solving skills.
    • Excellent communication and documentation abilities.
    • Ability to manage multiple priorities and work effectively with cross-functional teams.

    Preferred Qualifications
    • Experience contributing to Salesforce optimization or enhancement projects.
    • Exposure to AppExchange tools or Salesforce platform extensions.

    Certifications
    • Salesforce Certified Administrator – required.
    • Advanced Administrator or Platform App Builder – preferred.

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