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Business Analyst with Mainframe Experience

  • Michigan, Warren

  • 06/10/2026

  • Contract

  • Active

Job Description:

  • Job Summary
    The Business Analyst will serve as the primary liaison between Aftermarket Supply Chain business stakeholders and IT teams supporting enterprise mainframe-based applications. This role is responsible for requirements gathering, business process analysis, solution definition, testing coordination, production support, and cross-functional collaboration to ensure technology solutions align with operational and business objectives. The ideal candidate will have experience supporting supply chain processes within complex enterprise environments and possess a strong understanding of mainframe-supported systems.

    Key Responsibilities
    • Serve as the primary point of contact between business stakeholders and IT teams supporting mainframe-based applications.
    • Gather, analyze, and document business requirements for system enhancements, defect resolutions, and operational support initiatives.
    • Partner with development and engineering teams to translate business requirements into functional specifications and implementation plans.
    • Support supply chain business processes, including warehousing, inventory management, order processing, fulfillment, returns, and related operations.
    • Analyze system functionality, batch processing activities, interfaces, file transfers, data dependencies, and downstream impacts.
    • Lead issue triage efforts and coordinate root cause analysis for production incidents.
    • Collaborate with business, technical, and support teams to resolve operational issues and minimize business disruption.
    • Create and maintain business requirements documents, process flows, functional specifications, test cases, and implementation documentation.
    • Support system integration testing, user acceptance testing, defect management, and validation activities.
    • Coordinate release planning, deployment support, communications, and post-deployment stabilization activities.
    • Identify opportunities to improve business processes, system reliability, operational efficiency, and data quality.
    • Facilitate stakeholder discussions and drive alignment across multiple teams and priorities.
    • Support change management and continuous improvement initiatives across the application landscape.

    Required Qualifications
    • Bachelor’s degree in Information Systems, Computer Science, Supply Chain, Business, or a related field.
    • Significant experience as a Business Analyst, Systems Analyst, or similar role supporting enterprise business applications.
    • Experience working in mainframe-supported environments.
    • Experience collaborating with teams supporting technologies such as COBOL, JCL, IBM Db2, IMS, batch processing, and file-based integrations.
    • Strong experience gathering, documenting, and managing business and functional requirements.
    • Experience supporting supply chain, warehousing, distribution, logistics, inventory management, or aftermarket operations.
    • Strong analytical, problem-solving, and critical-thinking skills.
    • Experience assessing business impacts, system dependencies, and operational risks.
    • Experience facilitating discussions among business users, developers, testers, and support teams.
    • Strong verbal and written communication skills.
    • Experience supporting production operations, incident management, testing, and change implementation activities.
    • Ability to work independently, manage competing priorities, and drive successful outcomes in complex environments.

    Preferred Qualifications
    • Experience within automotive, manufacturing, aftermarket, or dealer-focused supply chain environments.
    • Experience supporting warehouse management, fulfillment, order management, parts operations, or returns processes.
    • Experience working with legacy-to-modern integration architectures across mainframe, distributed, and cloud environments.
    • Familiarity with SQL and data analysis techniques.
    • Understanding of API integrations, file-based interfaces, and middleware technologies.
    • Experience working within Agile, Product, or hybrid delivery methodologies.
    • Experience coordinating with vendors, managed service providers, and multiple delivery organizations.
    • Knowledge of release management, operational controls, and production support processes for business-critical systems.

    Primary Skills
    • Business Analysis
    • Mainframe Systems
    • COBOL
    • JCL
    • IBM Db2
    • IMS
    • Batch Processing
    • Supply Chain Management
    • Warehouse Operations
    • Inventory Management
    • Order Management
    • Requirements Gathering
    • Functional Analysis
    • Production Support
    • Incident Management
    • User Acceptance Testing (UAT)
    • System Integration Testing
    • SQL
    • Process Improvement
    • Release Management

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