Job Summary
We are seeking an experienced IT Applications Engineer to join an Application Lifecycle Management (ALM) team. The role will support, configure, enhance, and maintain enterprise ALM applications used by engineering organizations. The position combines application configuration, production support, integration development, troubleshooting, and stakeholder collaboration in a fast-paced environment. The role is approximately 60% application configuration and administration and 40% production support and troubleshooting.

Key Responsibilities
• Partner with business stakeholders and engineering teams to implement new features, upgrades, migrations, and integrations.
• Configure and maintain ALM applications, workflows, approvals, templates, and project settings.
• Manage change control processes, application configurations, and workflow enhancements.
• Monitor application performance and proactively troubleshoot issues.
• Serve as an escalation point for production support and helpdesk teams.
• Develop and maintain custom integrations using Java and Python.
• Create and enhance dashboards, live reports, and reporting solutions using JavaScript and Velocity.
• Update project templates, workflows, metadata, and system configurations to support engineering processes.
• Collaborate with application administrators, infrastructure teams, and engineering stakeholders to ensure system reliability and performance.
• Support continuous improvement initiatives and evaluate new tools and technologies.
• Provide production support and troubleshoot application issues in an enterprise environment.

Required Qualifications
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 5+ years of experience supporting and configuring enterprise applications.
• Strong hands-on development experience with Java, JavaScript, Python, and Velocity.
• Hands-on experience with PostgreSQL databases.
• Experience supporting enterprise application environments and resolving production issues.
• Strong understanding of application configuration, workflow management, and integrations.
• Excellent verbal and written communication skills.
• Ability to work effectively in a fast-paced and evolving environment.
• Ability to support both application configuration and production support responsibilities.

Preferred Qualifications
• Experience with Polarion ALM or similar Application Lifecycle Management platforms.
• Experience in regulated industries such as automotive, autonomous vehicles, aerospace, medical devices, or financial services.
• Experience with SQL and NoSQL databases, including MySQL and PostgreSQL.
• Familiarity with reporting, dashboard development, and workflow automation.
• Experience supporting engineering-focused applications and development environments.
• Familiarity with application integrations, dashboard development, and workflow configuration.