Job Summary
We are seeking an experienced Athena Support Consultant to support Optum Health with Athena application support and optimization projects. The ideal candidate will have hands-on experience supporting Athena, strong Athena configuration expertise, and project management experience. The consultant will assist with application support, configuration, optimization, and project-related activities to ensure effective and reliable Athena solutions.
Key Responsibilities
• Provide ongoing support for Athena applications and related business processes.
• Support Athena optimization projects and identify opportunities to improve application functionality and performance.
• Perform Athena configuration activities based on business and technical requirements.
• Troubleshoot and resolve Athena application issues and configuration-related problems.
• Collaborate with business stakeholders and technical teams to understand requirements and implement appropriate solutions.
• Support project activities related to Athena enhancements, configuration, and optimization initiatives.
• Participate in testing, validation, and implementation activities for application changes.
• Provide project coordination and status updates to relevant stakeholders.
• Maintain appropriate documentation for configurations, support activities, and project deliverables.
Required Qualifications
• 3+ years of experience supporting Athena.
• Hands-on Athena configuration expertise.
• Experience supporting application optimization projects.
• Project management experience.
• Strong troubleshooting and problem-solving skills.
• Strong communication and stakeholder collaboration skills.
Preferred Qualifications
• Experience supporting healthcare or healthcare technology environments.
• Experience working on enterprise application support and optimization initiatives.
• Experience coordinating cross-functional technology projects.