JOB SUMMARY
The Systems Analyst will play a key role in bridging business and technology, driving analysis, solution design, and delivery for complex, data-intensive systems supporting the Defined Benefit (DB) platform. This role involves collaborating with stakeholders to translate complex requirements into well-defined, scalable solutions and improving system quality, data integrity, and overall platform performance.

Key Responsibilities
• Collaborate with DB business stakeholders to analyze requirements and translate them into actionable user stories and backlog items.
• Perform complex data analysis and data mining across recordkeeping systems to support business insights and issue resolution.
• Collaborate with technical leads and architects to design, document, and maintain system flows, data models, and integration patterns.
• Support the design and documentation of API contracts and enterprise integrations, aligned with enterprise standards.
• Develop a strong understanding of end-to-end DB platform architecture to perform impact analysis across interconnected systems.
• Support production issue triage, root cause analysis, and timely resolution.
• Contribute to team ceremonies, iterative planning, and continuous improvement efforts to enhance delivery quality and efficiency.

Required Qualifications
• BS or above with exceptional skills for business system design and solutions.
• 4-6 years of experience in systems analyst, application lifecycle management, and production support.
• Experience working with financial systems, recordkeeping platforms, or retirement/benefits administration.
• Ability to distill business processes and objectives into well-defined epics/stories/requirements.
• Strong analytical skills with the ability to interpret complex business rules and translate them into technical solutions.
• Ability to work through ambiguous situations by making timely decisions based on facts, knowledge, experience, and judgment.
• Extensive data analysis skills combined with excellent knowledge of Structured Query Language (SQL).
• Highly effective written and verbal communication.
• Proven ability to work in a highly coordinated, iterative delivery environment, refining requirements in partnership with stakeholders.

Preferred Qualifications
• Defined Benefit domain knowledge, including pension calculations, eligibility, and compliance.
• Exposure to cloud platforms such as AWS or Azure.
• Experience with data governance, reconciliation, and audit processes.
• Working proficiency of object-oriented programming concepts, specifically Java.
• Working knowledge of REST, SOAP, JSON, and APIs.

Certifications
• None specified.