Job Summary
The o9 Project Manager is responsible for managing the implementation and configuration of the o9 platform to meet business requirements.
This role leads the full lifecycle of projects—from design to deployment—ensuring alignment with operational goals and supply chain optimization.
The position involves solutioning, stakeholder collaboration, and continuous improvement based on customer feedback.
Key Responsibilities
- Manage the o9 platform implementation, including business requirements gathering, solution design, and hands-on configuration.
- Lead end-to-end project lifecycle from blueprinting to deployment.
- Conduct blueprinting sessions and publish business requirements, key design decisions, and data dependencies.
- Collaborate with experts to configure solutions addressing complex supply chain challenges.
- Establish and monitor performance metrics to ensure solution effectiveness.
- Coordinate issue resolution and defect tracking with customers.
- Interface with development and operations teams to improve internal processes and product features based on feedback.
- Support customer demonstrations and incorporate necessary resources for successful delivery.
- Ensure all phases of implementation are aligned with business goals and technical standards.
Required Qualifications
- End-to-end o9 implementation experience.
- Relevant o9 certifications.
- Strong understanding of supply chain operations and performance monitoring.
- Ability to translate business needs into technical solutions using the o9 platform.
- Experience in managing cross-functional teams and stakeholder communications.
Preferred Qualifications
- Background in the manufacturing domain.
Certifications