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Cisco ISE / Aruba Network Engineer

  • Pennsylvania, Wayne

  • 06/09/2026

  • Contract

  • Active

Job Description:

  • Job Summary
    The Cisco ISE / Aruba Network Engineer will provide Tier 3 operational support for enterprise campus networking environments, including wired, wireless, and authentication technologies. This role is responsible for troubleshooting complex network issues, supporting critical end-user connectivity services, collaborating with engineering teams during technology transitions, and serving as an escalation point for advanced networking incidents.

    Key Responsibilities
    • Provide Tier 3 support for enterprise campus networking environments.
    • Troubleshoot and resolve complex wired, wireless, and authentication-related network incidents.
    • Serve as the primary escalation point for advanced end-user connectivity issues.
    • Support and maintain Cisco wired switching infrastructure.
    • Support and troubleshoot Cisco ISE authentication environments, including 802.1X implementations.
    • Support Aruba wireless networking environments and associated technologies.
    • Manage and troubleshoot ClearPass authentication solutions.
    • Collaborate with engineering teams during technology implementations and operational transitions.
    • Ensure appropriate monitoring, alerting, and operational readiness for network services.
    • Participate in major incident management calls and assist with rapid issue resolution.
    • Mentor and provide technical guidance to Tier 1 and Tier 2 support analysts.
    • Assist in developing operational processes, troubleshooting procedures, and knowledge-sharing initiatives.
    • Monitor network performance and proactively identify opportunities for service improvement.
    • Support enterprise networking initiatives and operational excellence objectives.

    Required Qualifications
    • Strong experience supporting enterprise campus networking environments.
    • Experience supporting and troubleshooting Cisco wired switching infrastructure.
    • Experience working with network authentication platforms such as Cisco ISE, ICE, or ClearPass.
    • Experience supporting wireless networking environments.
    • Strong understanding of 802.1X authentication and network access control technologies.
    • Experience troubleshooting complex end-user connectivity issues.
    • Knowledge of network monitoring, incident management, and operational support processes.
    • Strong analytical, troubleshooting, and problem-solving skills.
    • Ability to work effectively in a fast-paced operational environment.
    • Excellent communication, collaboration, and stakeholder management skills.
    • Ability to mentor junior support personnel and provide technical leadership.

    Preferred Qualifications
    • Experience supporting Aruba wireless networking solutions.
    • Experience working within large enterprise networking environments.
    • Experience collaborating with Network Operations Center (NOC) and engineering teams during service transitions.
    • Experience supporting highly available and business-critical network infrastructures.
    • Knowledge of enterprise network security and access control technologies.

    Primary Skills
    • Cisco ISE
    • Cisco Wired Switching
    • Aruba Wireless
    • ClearPass
    • 802.1X Authentication
    • Campus Networking
    • Network Operations and Troubleshooting
    • Tier 3 Network Support
    • Incident Management
    • Network Access Control (NAC)

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